All rights reserved. All hotels are either franchised by the company, or managed by Wyndham Hotel Management, Inc. Situated on the Mississippi River, Casino Vicksburg, formerly known as Lady Luck Casino Vicksburg, comprises 35,000 square feet of gaming space.

Google Play and the Google Play logo are trademarks of Google LLC. App Store is a service mark of Apple Inc. Our customer service agents are also available at 1-80 to provide you with assistance with and information about our hotels and programs.Īpple and the Apple logo are trademarks of Apple Inc., registered in the U.S. However, if you encounter any difficulty in using our site, please contact us at We will work with you to ensure that you have full access to the information available to the public on our site. We strive to have a website that is accessible to individuals with disabilities. Just make sure you have your confirmation number handy.This website uses cookies so that we can remember you and understand how you and other visitors use this website, and in order improve the user experience.īy using this website, you consent to the use of cookies in accordance with the terms of our Privacy Notice. I understand that mistakes can happen but please at least give your customer a chance to get it straight. Then she called me back and admitted that she found the error. So I hung up the phone and told my hubby that we had to get out of the room. The whole thing was not only frustrating but also embarrassing. So I ask her if I could pay for the room for I was still in my pajamas and again she told me to get my stuff I had to get out of the room. She told me I could get all my stuff and bring it to the lobby and correct the problem that I had to get out of the room.

I asked her if I could call and find out what happen for I knew that I had paid for two nights and had confirmation. She kelp insisting that we only had the room for 1 night.

I explained to her that no my reservations was for two nights. Well the phone rang and it was the front desk saying we only had it for one night. We told her no we was staying another night. The cleaning lady asked if we was checking out. Since we had came to the room late we had to open the sleepyhead. On the 14th there was a Knick on the door. Checked in on the 13th and the amount was deducted from my checking account before we checked in.

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